juillet 8, 2009
Symantec Corp. has released the results of its fifth annual Global IT Disaster Recovery survey.
According to the report, 93 per cent of organizations have had to execute their disaster recovery plans and the average cost of implementing DR plans for each downtime incident is US$287,000. The medium cost in Canada is US$496,500. The average budget for disaster recovery initiatives worldwide is US$50 million.
Defending Against the Insider Threat: Download this special reportResponse within Canada reflected those of the worldwide results, but percentages were noticeably different in terms of virtualization backup practices. Only 10 per cent of Canadian respondents do not back up data on virtualized systems, compared to 36 per cent of worldwide.
« The more stringent requirements in general were in North America, » said Dan Lamorena, senior manager of high availability and disaster recovery solutions at Symantec. Overall recovery times are faster and the cost of downtime is higher in Canada and the U.S. when compared to other countries surveyed, he noted.
The average time it takes to « achieve skeleton operations after an outage » is three hours. To be fully « up and running after an outage, » the average is four hours, states the report.
The trends reflected in Symantec’s report generally mirror those of Info-Tech Research Group Ltd.’s mid-sized enterprise customer base, according to Darin Stahl, lead analyst at the London, Ont.-based firm.
Executive-level involvement in DR plans is rising. In 2007, 55 per cent of respondents reported DR committees involved the CIO, CTO or IT director; this dropped to 33 per cent in 2008. The number rose to 67 per cent in 2009, according to the report. Symantec attributes the rise to DR « becoming a competitive differentiator » and other factors including the size of DR budgets and the impact on customers.
The increased level of executive involvement is a significant issue, Stahl noted. When executives are not involved at a real active level with DR planning and business impact analysis (BIA), the IT group will often build an over-engineered plan, he said.
« You get this sort of notion from the business that everything’s critical … because they’re not going to assume that something is not critical. They’re not going to second-guess that maybe off-the-cuff comment from the executive, » said Stahl.
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Tags: disaster recovery, Global IT disaster recovery survey, info-tech research group, Symantec Corp
